Transcript
Jules (00:14) I’m very excited by this episode for She’s the Boss Disruptors, which is my new little series, because I have met an amazing woman called Philippa Dobbin, who helps women with politics. And I am really, really excited to have you as my guest today. So thank you so much for agreeing to do this, Philippa. Phillipa (00:33) Thanks for inviting me. I’m excited. Jules (00:35) Yeah, that’s going to be great. Okay, so let’s start off with why don’t you tell everybody what it is that you do and ⁓ a little bit of your why. Phillipa (00:45) Yes, okay. So I am the Chief of Staff at Women for Election and been working with Women for Election for about three years, but a lifelong politics nerd. Grew up talking politics around the kitchen table and have watched Insiders since episode one. And I am a huge fan of Australia’s democracy. And I think I love the… Jules (00:57) Okay You Yes. Phillipa (01:11) I love politics. and I voted all different ways throughout my life. So I am genuinely politically neutral in the sense of what do I think? I’m also the deputy chair of two not-for-profit boards. So I’m the deputy chair at Consent Labs, which is a organisation for young people by young people to prevent sexual violence through education about consent. Jules (01:17) that’s interesting. Wow. Phillipa (01:41) And I’m also on the board of and the deputy chair, just recently appointed deputy chair at Dress for Success in South Wales ACT, which is a charity to help women achieve economic independence through to helping them to get styled and dress for finding a job. And then when they get the job, we help them with their first couple of outfits. So. Jules (01:41) Wow. Phillipa (02:05) So yeah, so I’m squarely in the not-for-profit space at the moment, having spent ⁓ most of my career in corporate, and now I feel like I can apply that to, I think, important societal issues. And I guess when I left corporate, set out to, one of my goals was to do interesting things and meet interesting people. I was blessed to have an amazing career, and I did meet amazing people, but I guess now I’m in that stage of my career where I’m thinking about legacy and how to impact Jules (02:05) Just beautiful. Yeah. Phillipa (02:35) I guess the big, ⁓ what do they call them? Wicked problems. I wanna be a part of that. I wanna be a part of helping to solve and be involved in a positive way. And there’s a lot to worry about in our world today, but you can do something about it. And I wanna be a part of it and I wanna be involved. So that’s a bit of my why. Jules (02:39) Yep. Absolutely. you know, yeah, and it follows what I’m noticing as well. And we’ve just done a survey of 320 women that agreed with it, that we, there’s something that seems to happen when you leave your job that you want to have that impact. You want to do something that is a passion. So, you know, I love what you’re doing, my goodness, they’re all really, really important causes. So, ⁓ let’s talk a little bit about what’s going on in the system that needs and why it needs fixing. And then after that, I will get you to tell me about your career because it sounds fascinating. But let’s start off with and I don’t mind if we talk about all three because they all sound amazing. ⁓ I had you pegged just for women for elections. Now you’ve got these other two. It’s like, wow, we need to talk about all of it. But so but let’s talk first about politics. ⁓ What do you want to disrupt and why and what do you think is broken in the system? It’s kind of a Phillipa (03:24) Good. Ha Yeah. Yeah. Jules (03:51) I imagine most women will know the answer, I’m very interested to hear your take on it. Phillipa (03:54) Yes. Well we try at Women for Election not to say the system is broken. It’s a bit ⁓ sick. that can be easily fixed by participation. so ⁓ the thing for women, and there’s multiple studies worldwide by King’s College, by the United Nations, by the World Economic Forum, that women’s participation in politics and democracy Jules (04:01) That’s very kind of you. Phillipa (04:24) doesn’t just improve outcomes for women, but it improves outcomes for society. So, know, hmm. Jules (04:29) In fact, Julia Gillard did a post just this morning saying exactly that. Stop thinking about women’s stuff as being helping women and think about it helping everyone. Phillipa (04:33) ⁓ there you go. Yeah, exactly. So, you know, whether it’s higher GDP and more labour participation through policy development, better health, better education, ⁓ lower corruption, know, women are sticklers for process. ⁓ And so we want to do things well. And that’s a that’s a positive and a negative for women. So because we are socialised to think that we have to have all of the qualities or we have to be perfect. Jules (05:07) Yes, big problem. Phillipa (05:08) we just tend not to, just go, I have to be ready. I have to be ready and men will have men. Yes. And men will, you know, I have to do a course. So I have to, you know, I have to know how to do it. And if I’m going to do it, I want to do it well. And men are just a bit more inclined to go, I’ll have a crack. I’ll just have a crack at it. You know, there’s a, many years ago, there was a study that they put out a job ad and they had 10 different criteria and it was exactly the same job. And, ⁓ Jules (05:13) And it has to be perfect. Yeah. Phillipa (05:36) Women said, I have nine out of the 10, I’m not ready. And men had, I have three out of the 10, I’ll learn the seven on the, I’ll learn the rest on the job. And there’s no difference between men and women. It’s very much the way we’re socialized. It’s very much the way that we think about ourselves. And so, you know, we just want to change that. We want to change the conversation. And so many women are already involved in politics and community, whether they realize it or not. Jules (05:40) Yes. Four. Good job. Yeah. I was gonna say… Phillipa (06:05) There’s a very famous philosophical quote, and I can’t remember the guy’s name, very ancient Greek philosopher who said, you may not be interested in politics, but politics is interested in you. We are all involved in some, if you’ve got three people in a room, there’s politics. And so we, you know, for me in my corporate career, the more senior I got, the more I called it strategic agility, the more you had to get things done through relationships and allyships and Jules (06:16) I like that. Yep. Yep. Phillipa (06:34) and ⁓ meetings before the meetings and all of those sorts of things where you built those trusted relationships. And women are very good at building trusted relationships. And so, it frustrates me a little bit to think that we think so poorly of the word politics when it’s really just a way of getting things done. And so many women are involved in their communities. They’re in the tuck shop at school. They’re running their sports clubs. Jules (07:00) Yeah, they’re doing the childcare board. Phillipa (07:03) They’ve got kids at home, they have professional careers, they run dog clubs, you know, they are so already embedded in society. And yet when it comes to thinking about even running for local government, which we’re deeply embedded in, they just go, no, I couldn’t do that. And it’s like, you’re already a leader. You’re already a leader in your, in your, you know, your little community. Jules (07:26) Yeah. Phillipa (07:27) So what’s the difference? And the difference is that they don’t think they’re ready. And we’re here to tell you that you are. ⁓ Jules (07:29) And… which is so good. And I do think that women are very community minded, exactly as you say. So it is a lens that we want to bring to politics. ⁓ But tell me a little bit more about Women from Elections, because I was really fascinated that you are helping women get in at that local level and what to do and how to do it, which I think is the first step. Phillipa (07:39) Mm. Yes. Yeah. Yeah, very much. So Women for Elections started about 10 years ago and it’s always had the same mantra which is to help women feel equipped and inspire them to run for all levels of government, politically neutral. We don’t care what stripe you are, we just want to see more women represented and yes we do have Jules (08:03) Mm-hmm. Phillipa (08:20) a lot of women, there are a lot more roles at local government level. There’s over 2000 across Australia. And when you think about federal in the lower house, it’s 100 and I’m going to get the number wrong, but you know, 170 odd. Jules (08:27) Wow. I’m not going to be able to correct you so don’t worry. Phillipa (08:38) And the facts are that about 18 % of people who start their political careers in local government end up in federal politics. So it’s a fantastic way to get, if you’re interested in state politics or federal politics, a lot of a great place to start is local government. So our CEO now, Alicia Heath, she joined in 2019 and became the inaugural CEO. And she… Jules (08:56) Hmm. right? Phillipa (09:07) worked with a lady called Ruth McGowan, who you might have heard, Cathy McGowan, her sister was the very first independent member for Indi. And a lot of Cathy and Ruth’s model is now used by independents to very successfully become ⁓ to run for office. So Ruth wrote a book called Get Elected and we’re very proud to have worked closely with Ruth. She’s amazing and an amazing contributor to all sorts of ⁓ political office and Jules (09:15) Rice. Phillipa (09:37) So we ⁓ partnered with her and ⁓ ran a program called Equip. And it’s its name says we’re here to help you be equipped to office. ⁓ Its primary purpose is not to not another course, not something you have to qualify for, but to help you understand what are the basic things you need to do to get set up to run for office. ⁓ If you’ve got a couple of things, Lissia calls it the three P’s Jules (09:44) Right? Yeah. Phillipa (10:04) if you’ve got a why, we can teach you the how. And At the end of the day, it’s a big to-do list and women love a to-do list. We all love a to-do list. There’s nothing more satisfying. 100 days out, here’s your to-do list. And we talk about it’s a six hour course, it’s run over two weeknights or in person. We can run in person. We’ve been all around Australia in the last couple of years, from the Torres Strait Islands to Cana Nara, to Perth, to Tasmania, to Sydney, to Melbourne, to Geelong. ⁓ Jules (10:12) We do. You’re right. Right? Phillipa (10:36) So, and that’s through the auspices of a wonderful Women in Public Office grant from ⁓ the federal government. They’ve allowed us to do that. So back to the Equip course. So it goes through things like, do you do a flyer? ⁓ How do I do fundraising? How do I get friends and family? How do I set up volunteering? ⁓ What are the things I need to think about? ⁓ So we have, that is our, if you like, our flagship product. ⁓ And no, it’s all free. It’s all free. So. Jules (11:06) Is it, does it cost, Philippa, for women to do this? wow, so there’s absolutely, I can think already of about three or four women that I know in Choose the Boss that would love to get into politics, so this is great, yes. Phillipa (11:19) Yeah, yeah. ⁓ Yeah, so it’s all free. ⁓ That’s a very good question. And ⁓ that’s through the auspices of the Office for Women and the Women in Public Office grant. And we want to keep this as accessible as possible. We go and I think we go and meet women where they’re at. Jules (11:30) Yeah, great. Phillipa (11:41) whether it’s online or in person. ⁓ And the Office for Women’s grant has enabled us to travel around the country and deliver our services. We have ⁓ master classes that we deep dive into a topic. There’s one coming up next week on how do preferences work. So time and time again, we don’t think about… ⁓ Jules (11:57) You’re right. Phillipa (12:00) You know how important it is to think about preferences when you’re running at state or federal level. Those preferences will get you over the line. And in fact, that is a very powerful story about how Cathy McGowan got elected the first time. was through preferences. So because it was such a tight election. So it’s ⁓ very much a secret secret source of Australian politics that women need to know about. So we might deep dive into we have a masterclass called Pit My Fly Out. Jules (12:13) You’re right. that women need to know about. Phillipa (12:28) So, you know, where we actually take a couple of examples and we’ll workshop them in our long masterclass. So they’re deeper dives into specific topics. ⁓ Jules (12:40) And are you targeting ⁓ diverse women as part of this? Because I was just thinking, have you heard of Christina Ryan in Canberra with the ⁓ Disability Leadership Institute? my god, I love that because I was going to go, let’s try and get some disabled people into politics as well. Or more disabled people, I should say. Phillipa (12:45) Yep. Well, she’s one of our Design Council members. ⁓ Yeah, well, ⁓ part of the grant, ⁓ we said that we wanted to… ⁓ So, women are politically underrepresented, increasingly less at federal level, but we’ve got a long way to go in terms of succession planning and at local government level. But we also want to support women in politically underrepresented cohorts. So, we are disability… ⁓ Jules (13:09) Yes, absolutely. Yep. Phillipa (13:27) the rainbow community, First Nations women, multicultural women and young women. So 18 to 28 is the cohort we’re targeting that we define as young. I like to say I still feel young and my hairdresser and I have an agreement that I want to grow all disgraced. So he’s helping me to do that. And we’re really proud to say that 70 % of our attendees or our alumni Jules (13:30) Fantastic. Brilliant, brilliant. I love that! I do too! Phillipa (13:56) from those five communities. ⁓ our regional, sorry, most importantly, regional, remote and rural. So, women can identify in a very intersectional way across all of those. ⁓ And very interestingly, a lot of women who attend our metropolitan events, ⁓ they’re actually identifying as regional or remote. We were fascinated by that. ⁓ Jules (13:59) fantastic. yeah. Phillipa (14:24) That’s exciting to us because it means that they come from those communities and they may go back to those communities. Yeah, so. Jules (14:27) Yes. Absolutely. Absolutely. The woman I’m thinking of is in Yaro Wanga, and really wanted to get into politics and didn’t know how. So I will be definitely doing that introduction. Okay, now let’s ⁓ talk a little bit as well about Groom2Go. Just tell us a little bit more about how anyone can be involved and why you’re working with them, and also the consent one that you were talking about, because they both sound fascinating. Phillipa (14:34) Mmm. Yeah. Consent Labs. Yeah, well, Consent Labs is an amazing organisation, as I said, that is in the business of preventing sexual violence through educational consent. So you may be familiar. ⁓ Yeah, the New South Wales government ⁓ in particular ⁓ has legislated that consent must be taught in schools and Jules (15:04) super important. Good. Phillipa (15:18) Also, the federal government has now done that and Victoria. So and increasingly other jurisdictions are doing the same. So you might be familiar with Chanel Contos in 2021, young woman who said, just sent out a post, she was doing some study and sent out a post and said, hey, you know, I went to a private girl school, how many of you had feel like you were believed that you were sexually assaulted? And she was Jules (15:46) ⁓ yes. Phillipa (15:48) overwhelmed, like overwhelmed with responses. And the two co-founders of Consent Labs, Angie Wong and Joyce Yu, started a couple of years ago at the age of 19. Like just wanna, I know I wasn’t thinking about this when I was 19. So 10 years ago. Jules (16:05) Wow! Yeah, love that. And I was scared to push myself forward when I was 19. It took really till I was 50 before I went, don’t care anymore. So 19 is very impressive. Phillipa (16:13) He Yeah, it is very impressive. they started talking about it while they were still at uni. And it’s their story to tell, but they had had some they knew some women who had been sexually assaulted, which is depressingly common. And men, you know, about 5 % of men and more than 13 % of women will report that they’ve been sexually assaulted or sexually harassed. So it’s just a thing and they were quite troubled by their own internal reactions and how to go about, you know, did they blame the victim? And, you know, we can do something about this. you know, I guess it was a perfect storm that Chanel Contos’s movement came. There were some other incidents up here in New South Wales where ⁓ a perpetrator got off on the basis that Jules (17:05) Yes. ⁓ Phillipa (17:09) It went all the way to he was well resourced, went all the way to the Supreme Court and said that he honestly, he honestly thought that that the person had given consent. And so, so the law in New South Wales has now changed to consent must be enthusiastically given and repeatedly given ⁓ for it to be lawful. so consent lamps goes through evidence based Jules (17:26) Right. Gosh, it’s it. Phillipa (17:39) set about, again, educating. And they go through ⁓ all the, right now, mostly high schools, some universities, and they work with the schools. So the carers and the caregivers, they also run some of their education programs with parents at the schools as well. And essentially, they go from year seven to year 12. Every year, they come in and do a different element of it. So what are the basics of consent? Jules (17:59) Yeah, good. Phillipa (18:08) how to drug and alcohol impact your ability to give consent. Not whether you should not take drugs or alcohol, it’s really about the, does it work? I’ve had the privilege of sitting and had been allowed to sit in the back of the room and watch the, again, young people presenting to young people. And I just am blown away by the approach and it’s all evidence-based. the long-term… Jules (18:14) No, just… Yeah? Phillipa (18:34) goal is to reach 500,000 people. They’ve reached over 130,000 now. ⁓ And I just think there’s there’s a generation of thing, you know, you and I were not told about consent. We nobody talked about it. ⁓ We were often ⁓ sort of again. ⁓ What did you do to deserve that? Maybe you dress the wrong way and all of those sorts of things. Navigating our way through. Jules (18:46) Absolutely, we didn’t have that when we were younger. Yes. Phillipa (19:01) parties where there was a lot of alcohol. So yeah, it’s quite amazing to think about how they do that. yeah, so they’re now in Victoria as well. yes. ⁓ Jules (19:13) Fantastic. Have they seen good results like other than the ⁓ connecting, you know, the 130,000? What’s the impact of doing this? they met? Because if they’re, I guess, data driven, there, have we got some results that sort of say what difference it’s making? Phillipa (19:26) We do. Yeah, an organisation called Mandala just released a social impact report. So for every dollar that has been invested into consent labs, it’s returning $3.20. I’ve got the report at $3.23 in return, social return. Jules (19:36) Okay How do they measure that? I guess I was thinking we’d go, right, now we’ve got 130,000 kids that say they know what they’re doing ⁓ and they understand consent better. But wow, where does the dollar value come from? Okay, don’t worry, sorry. ⁓ Phillipa (20:02) They do. do. I don’t know, they’re very smart economists and they have come back. And it’s through the students themselves. The return is about $2.85. And it is through things like even up to four years afterwards, they’re at the study show. Jules (20:13) Yeah. Phillipa (20:24) that the incidence and awareness of what consent is and the reduction of perpetration is quite significant. ⁓ Bystander, yeah, the reduction in bystander or the improvement in bystander behaviour. So that’s something that I’m excited about. So the confidence to say something when you see it. And also the carers and their teachers. ⁓ Jules (20:33) Fantastic. That’s the result I was looking for. Yes. Phillipa (20:50) They don’t feel confident talking about it or they don’t feel comfortable. So it’s a great comfort to have organisations like Consent Labs come in and help them. So there is benefit to the schools as well and the teachers in the schools. And they also report an increase in confidence in actually being able to deal with it when they’re confronted with it as well. know, they, yeah, so, yeah, so that’s that. Jules (20:59) Yeah. that’s great, isn’t that a fantastic initiative? Love it. Phillipa (21:16) And then Dress for Success is a charity that started in America nearly over 40 years ago, just another young woman who received an inheritance and is a small inheritance, but nonetheless significant. And at the time said, I don’t need that money. I’m young enough, I can still in my own way. So she looked around and said, well, maybe I can help women get into the workforce and to do that. ⁓ Jules (21:36) It was a guy! Now I’m really surprised by that. Did you just say he said that? okay. Yep. Phillipa (21:39) No, no, was a woman, a young woman. Yeah, yeah. There are men’s charities who do similar things, but yeah. ⁓ Jules (21:45) No, yeah, no, I know. just, you were talking about Dress for Success, I was like, I have always imagined that would be founded by a woman. So was just me mishearing. Phillipa (21:52) It was founded by a woman. Yeah. Yeah. Yeah. So it’s an affiliate model. So there are Dress for Success around the country. ⁓ We are New South Wales and ACT. So we now have ⁓ four offices. have Sydney at Summer Hill, which is in the inner west. We have ⁓ Penrith now. So Western Sydney, which is a growing, huge growing area. Jules (22:01) Yes. Phillipa (22:18) We have Newcastle and we have the Illawarra region. So Wollongong and surrounds and a of people, guess, poo poo fashion is something trivial, but how we dress and how confident it has a material impact on our confidence. we help women to, we help women, don’t assess whether you can afford it or not. don’t make any of those judgments. We got a lot of referrals from ⁓ Jules (22:22) Fantastic. ⁓ totally. Absolutely for women, yeah. Phillipa (22:44) job agencies that help us and send referrals. We have a prison outreach as well for women who are coming out of prison and don’t have anything to start with. ⁓ And we’ll do a styling session, know, women will pay hundreds of dollars for a stylist to help them to find what suits them best. And when they get the job, then we give them a week’s worth of outfits. So that’s just to help women get on their feet. And we also run ⁓ Jules (22:46) I bet. Great! Everybody needs a second chance. yeah. Phillipa (23:13) through an online portal. do, and we’ve got lots of support from organisations like LinkedIn on how to do your CV and how to interview skills and coaching and things like that. So we offer those as peripheral services, but our core business is to help women to feel confident enough to Jules (23:22) Great. Phillipa (24:39) to not to run. Jules (24:39) So where do the clothes come from? Are they donated from other women? So they’re secondhand clothes or do you have some partners donating fashion brands, donating? ⁓ good. Phillipa (24:43) Yes. Yeah, we do have fashion brands who obviously get to the end of season or they have overruns and things like that and they donate brand new clothes. So Q has been a supporter of ours. ⁓ I saw a post yesterday from Long Song who donated clothes to us, so designer clothes. So a lot of our donations come from women who no longer need them or they move. Jules (24:53) Yeah, and donate it! good. Yeah, wow. Phillipa (25:18) ⁓ We want good quality clothes and we want clothes that could be fit for work. Now, that’s very broad these days. Like, what is fit for the office? But… No, no. ⁓ You know, that’s still smart. Yeah. Yeah, yeah. So, those are those two things. But, yeah, I’m… You know, economic… Fun fact, but women over 55 are the fastest growing cohort of homeless women… ..homeless people in Australia. ⁓ Jules (25:27) but not things with holes in them and, you know, like smart. The name says it all, it’s dressed for success, not dressed to go to the supermarket. It’s awful, isn’t it? 16,000 women living in cars and on the streets. It’s appalling. And I think anything we can do to help them and to stop this trend is super, super important. Okay, Philippa, so wow, you’re an amazing woman. You’ve obviously got your fingers in lots of pies that are all social enterprises, which I love and which I know women are driving. But I want to hear bit more about you as a person. So. Phillipa (25:51) Yeah. Yeah. Yeah. Jules (26:12) Let’s start, you’ll freak out now, I’m gonna go, let’s start with you in primary school. Where did you live and what, you know, do you have brothers and sisters? What did your parents do? I’m interested just in terms of role modeling and things like that. Phillipa (26:27) So I’m very much a middle class girl. I was born in Sydney. So it’s funny for me that I’ve ended up back in Sydney, but I was born in Sydney. We moved to Melbourne when I was two. And I grew up in, yeah, I grew up in Melbourne. I’m in Easton. I grew up on Forest Hill. We went to Forest Hill Primary School, which is now housing. even then there were only 200 kids at Forest Hill Primary. And so we were in a combined like prep. Jules (26:32) Yeah. ⁓ right, so you have been a Melbourne girl. Yeah? Phillipa (26:54) And then it was year one, two, three and three, four, five and four, five, six. And so, you know, that school was never going to last. was it was sold off for housing many years ago now. I went to La Trovigny. Jules (26:56) ⁓ What did mum and dad do and do you have brothers and sisters? Phillipa (27:11) I do have brothers and sisters, ⁓ one brother and one sister, so I’m the youngest. I’m still the baby of the family at 57. Jules (27:15) right Phillipa (27:22) My parents, my mum is, well they’re both in sales, my dad more in technical sales. So he worked in a number of different organisations and mainly around, he worked for Hills Industries, he worked for Industrial Measuring Equipment. What brought him down to Melbourne was the job at EMAR. ⁓ Jules (27:28) Right? Okay. email as in email the washing machine company, not the emails. I was like, what do you mean? Wow. Okay. So they were really driven. Did you like school? Phillipa (27:51) Yeah, yeah, do you remember? Yeah, no one greets this. yeah, email. I loved school, I loved school. And just something about my mum, she was, she needed to work like we needed two incomes, but it was very unusual when I was growing up. And my mum worked for many organisations in mainly in the direct mail industry. And ⁓ so in my school, she was the only working mum. So yeah, yeah. And so I grew up making my own lunches ⁓ and you know, Jules (28:11) Yes. Okay. Wow! Really? Phillipa (28:27) all the other kids had their, you know, their lovely sandwiches with the corners cut off and the crust cut off. And, you know, I was really proud of my mum. Yeah, it was, and my parents are both role models to me, but my mum in particular, I grew up feeling a bit awkward sometimes about the fact that my mum worked and we had to, my grandparents were very supportive. My mother’s parents lived around the corner and we used to go to their place after school. And I remember my grandmother buying Jules (28:30) No, we made our own too. But talk about a role model. Yeah. Yeah. Phillipa (28:56) comics. Every Wednesday was comic day and we’ve got our own comics and we could read them and so they were a terrific support to both my parents. And yeah so now they’re in their 80s and they still have a business. They still run a business. Yeah. ⁓ Jules (29:01) gorgeous. isn’t that fantastic! And probably still love politics and are delighted by what you’re doing as well. Phillipa (29:16) They do, they do. ⁓ But yeah, they’re very active. And I think, God willing, I’ve got another 30 years in me and it really, you know, it’s very part time for them. But again, it’s technical, it’s technical flow meters and industrial measuring equipment. And dad’s the sole distributor of a British company in Australia. And they love him. He loves that. Yeah. And Jules (29:38) I can’t believe they’re still working. Phillipa (29:42) Partly because financially, you know, they were a generation that didn’t have super and partly because they don’t want to retire. And so I think. Jules (29:44) Yeah. but also as business owners or whatever then yeah, it’s just isn’t a thing for a lot of people. Phillipa (29:51) Yep. Yeah, yeah. So I have an older brother. They’re both in Melbourne and an older sister. And again, my brother is more of an entrepreneur, sales oriented. He’s done many different things. ⁓ My ⁓ sister-in-law works in theatre and as in the organisation that puts on musicals in Melbourne in particular, she works for that organisation. ⁓ Jules (30:06) Okay. great musicals ⁓ Phillipa (30:24) And my sister is retired now and she’s got three kids and my brother’s got one and we’ve got one and we have a cat and my daughter is 23 now. So yeah, so yeah, we’re pretty. Jules (30:32) Right. Okay, so Right, so it’s great when the kids hit their twenties, isn’t it? And you can really kind of go hard for what we want to do a little bit as well. So then from school you went to uni, I think you said you went to La Trobe, and then what happened after uni? What did you study? ⁓ Phillipa (30:42) It’s… Yeah, yeah. Yeah. Yeah. So I studied, I studied science, chemistry and physics and maths. I double majored in chemistry. Yes, I know. Jules (31:00) Gosh, were you one of a handful of women in that that degree stream, I bet. Phillipa (31:05) Yeah, very interesting though. a lot of my cohort were, Greeks and Italians, ⁓ and Turkish people, wonderful people, amazing. ⁓ so, there was only a few of us, ⁓ with English sounding surnames to be honest. So, ⁓ amazing, amazing. ⁓ but yes, I was a small cohort of women. ⁓ Jules (31:13) Yeah. ⁓ right. Phillipa (31:30) I was fascinated by forensic science when I was a kid. I loved the concept of free. Like, why do people do what they do? How do you find, know, what’s, you know, how do you do to decipher whether somebody’s forged their hands, the handwriting or read or every Agatha Christie book I could get my hands on and Nancy Drew and all of those books. I very quickly realized though that I probably wasn’t cut out for it. Jules (31:34) okay. You Okay. Phillipa (31:58) the grimness of it. It’s a very grim, ⁓ my hat goes off to people who work in the police and ⁓ forensics is, yeah. And so I finished my degree and I did qualify for honours and ironically the Victorian Forensic Science Labs moved next door to LaTrobe Union and I could have done my honours in Forensic Science but. Jules (32:00) Right. Yeah. ⁓ Yeah, same. So traumatic. Phillipa (32:25) But I just wanted to work. I wanted to earn some money. was, you know, sick of studying and I wanted to get out there. So I started in the plastics industry, working in technical service in plastics. Yeah. Yeah. Then, you know, the early nineties hit and the recession that we had to have hit interest rates were 18 % for those who can remember and Jules (32:30) Yeah. Okay, so you went into, you used your degree, yep. Yep. Phillipa (32:52) And, know, shockingly, people started to be made redundant, whatever the language was back then. so, yeah. And people, you know, the concept of having a job for 40 years and starting in a company and working there, you know, is very quickly smashed to pieces. So I got married in 1993. My husband and I were still married. And thank you. Jules (32:58) fired i think Congratulations. So was he, did you meet him at this job? Was it a work? No? Okay. Phillipa (33:24) No, we just met through friends and we were, we hung out with friends for two years and then something happened and a spark happened and three months later we got engaged and then we got married and well you could say it was two and a half years really and then it was you know 12 month engagement so ⁓ and I guess something was right because we’ve lasted but yeah between us we got retrenched four times in our first year of marriage and so yeah yeah Jules (33:33) my god, that’s quick, love that. Yes, clearly. So, so… my god, in your first gear! ⁓ Philippa, that’s a bit of a shock to the system, I bet. Phillipa (33:55) Yeah, and I ended up at Telecom, Mobile’s customer services attempt and I went, this is fun. And ⁓ the Telecom became Telstra ⁓ and I didn’t look back like I had a 20 plus nearly 20 years. Yeah, all. Jules (34:10) you worked in Telstra because it’s such a massive organisation. There’s so many roles you can have. Phillipa (34:15) Yeah, if you were if you were ambitious, you were willing to work hard ⁓ and then you didn’t necessarily have to have a degree. ⁓ And that’s what I did. And I spent most of that time. Well, I started out on the phones and took 100 calls a day and billing calls and in my boss customer service. And then I went into. ⁓ Jules (34:28) What sort of roles were you in there, yeah? Yes. I’ve done that. Phillipa (34:41) Mainly around customer service and contact centers. So I grew into more senior roles. I worked with the forecasting and planning, the operations. It’s a fascinating and really, really great grounding to understand how to serve customers through bulk. When I left, Telstra was… Jules (34:52) Okay. Phillipa (35:06) trying to reduce, but 50 million calls a year into its various customer service. So a huge amount of calls supporting customers. A lot of it’s digital these days, but Jules (35:09) Wow. You know, that’s the first time that I feel any sympathy for Telstra over the fact that their service is normally, and I’m gonna be rude, shit, is that I had no idea that they were managing 50 million calls. That does give them a little bit of an excuse, I think. Phillipa (35:28) Yeah. It’s enormous, much more complicated, but my passion and what I discovered through my time in Telstra and I ended up the last five years of my time at Telstra and we were in the Philippines. So I went over with the Sultra CEO was the CEO and then David Thode became the CEO and the board changed and he’s just an amazing human being and the board was amazing. And they said, well, Jules (35:39) Yeah. ⁓ interesting. Phillipa (36:01) You know, it was something that was very controversial. ⁓ so they went over, he came over and said, look, if we’re going to make this work, then, ⁓ and the mantra of the board and David was the customer has to come first. So we were given the real privilege and funded to actually work. Jules (36:09) Is this for call centers? Call centers in the flamenco. I love him. Phillipa (36:25) in an international context but for Australian customers and we were able to build a bespoke model that worked ⁓ culturally with the Filipino people who are just the most amazing people, but deliver great outcomes to Australian customers. And I’m really proud that we did improve our customer experience markedly. And I learned there that, and this is something that I feel very passionate about is I’m really good at systems. I’m really good at like, My metaphor is like an orchestra. Like we’ve all, we all love to go and see a beautiful symphony orchestra. It doesn’t matter what your taste in music is. ⁓ And there’s a real science to making those orchestras work well. But a lot of us have experienced very enthusiastic high school bands and we’ve all been in a very enthusiastic high school band and there’s nothing, the difference between the band and the orchestra is not the people. people turn up. don’t know many people who deliberately turn up to work, do not do well. It’s everything that surrounds them and all the systems and that’s my passion. I love people. Jules (37:28) Yeah. my god, you’re an amazing woman. That’s the bit that’s missing in me, I think. That’s fantastic. Phillipa (37:37) I’m super passionate about helping people achieve their potential. And if you’ve got a reason for coming to work, it goes beyond paycheck. It goes beyond, it really does. Paycheck is a basic right and a basic need, but Jules (37:54) Yeah. Yeah. Phillipa (37:59) If people can decide why they want to come to work every day, then I’m all about creating those systems and the environment to help people be successful and reach their potential. And so for me that then removes, you know, when you’re talking about 50 million calls a year, when you’re talking about 10,000 headcount, when you’re talking about leading 500 people, I’ve had the privilege of being a leader of 500 people. Jules (38:20) Wow. Phillipa (38:21) You you can’t know every single individual person, but you have to be able to personalise it. And so for me, it’s like, what is it that makes Philip a job and get out of bed every day? And how can I create those systems and processes to ensure that the customer gets a great experience through the person? And the person I give a great customer experience if they don’t understand, ⁓ if they don’t feel successful. ⁓ so, Women for Election is no different. Jules (38:42) Yeah. ⁓ Phillipa (38:46) in that sense, you know, we’re attacking it from a systemic level. And so we don’t like to say that politics is broken. We just think we can do better. And we have the privilege in Australia of a wonderful democracy, ⁓ wonderful with so many things that support our democracy. And the last election, if you weren’t convinced, ⁓ and I’m not talking about who won the election, I’m just talking about the way it played itself out versus what we’re seeing in other countries around the world. Jules (38:49) Yeah, I know, I love it. was run. Yeah. Phillipa (39:15) know, Lissy will tell you that Jules (39:16) Let’s not name names, but… Phillipa (39:18) she’s overseas at the moment and there are a lot of people who’ve invited her to come overseas to go, what are you doing differently in Australia? And it’s our democratic processes that underpin our democracy. So yeah, so we just want to do better and we want to see more women run. Jules (39:31) Fantastic. just one more little bit and then because we’re coming close to the end, what happened that made you, because you’re only young, leap out of the corporate world and into doing all this social justice kind of stuff? Phillipa (39:49) Yeah, well, look… I am… When I was in my early 40s, I remember talking to one of my, one of the execs and ⁓ she, a female, and she was saying, ⁓ you know, you seem to be really passionate and, and yeah, that’s me. And she said, you know, what do you do in community? And I said, look, I’ve thought about volunteering. just don’t have a lot of time. And she said, I think you can do better. We can all do better in terms of volunteering and you know, show up roll your sleeves up do a collection But if you thought about boards because you know people like us we have a lot to contribute us. I never thought about that so I’m by early 40s and then I joined women on boards I joined the AACD and then I went to the Philippines and sort of some of that got put on hold but I’ve had this sort of thing about Jules (40:32) Yeah. Phillipa (40:47) What do I want to do when I retire? What do I want? I don’t want to retire. Referencing again, my parents as wonderful role models. Yeah. Obviously I’d like to slow down, but ⁓ my roles have been very demanding. ⁓ You it just sat there for me. And so, but I just kept putting it off because, know, other people are more important than that, you know? Yeah. I let, know, I think it was a combination of getting a little bit older. Jules (40:51) Yeah. What do I want to do instead of retiring? Yeah. Yeah. Well we all do. So what was it? Phillipa (41:17) So, I, I ⁓ went through menopause. It was a horrific experience like many women. ⁓ Thank God for HRT. I’m unashamedly saying that saved my life. ⁓ And, ⁓ you know, that was hard. it, no, I guess. Jules (41:24) Yep. Wow. But was it around that time that you were going, I don’t know that I really want to keep doing the grind, I want to do something different. Phillipa (41:40) Yeah, yeah, your body just changes a little bit and then COVID hit and that was like for all of us, that was very confronting and ⁓ the organisation I was working with at the time did an amazing job with their staff and their people, they really looked after their people but you know, months and months of working 16-hour days or 14-hour days and you know, restoring service levels and looking after people and really proud to say that our engagement scores grew during that period with our staff because they felt so supported. I was probably bit burned out and tired. And then I probably got to the end of 2021 and said, I don’t know if I want to do this anymore. I think it’s time for me to… Jules (42:12) Wow, that’s amazing. I’m sure. Phillipa (42:34) think about what’s next for me. So I sort of ripped the bandaid off in 2022 and resigned. Jules (42:40) Did you, by that stage though, did you know what you were going to do or did you rip the bandaid off and say, right, I’ll have a think once I’ve finished work or were you already going, I’ve got my fingers in some pies already. Phillipa (42:48) No, I- Yeah, no, I didn’t have my fingers in any pies because like a lot of women, I had felt guilty for building our networks and I didn’t feel confident. so, but I knew that in my early 50s, if I didn’t start looking for board roles, then I would get to a point where I would be too old to start. know, boards are very much a slow burn and ⁓ you can try and fast track it. But, you know, the road to Jules (43:10) Right. Phillipa (43:18) full-time board or portfolio careers as they’re called is, is, you know, three to five years. And so, and there’s a thing about, you know, the road, the pathway to boards is through a thousand coffees. So that was my, that was my goal. Yeah. Yeah. Yeah. And so I, um, Jules (43:24) Yep. Back to the, it’s who you know, not what you know. Again. Just keeps coming back, doesn’t it? Phillipa (43:40) I set up a consulting business and set out to be a small business owner and got a few great consulting gigs. And that’s how I ended up finding Women for Election at the time. they got some philanthropic funding and I said, yeah, I’m really happy to work part time. That suits my objectives and found a place where I felt so many things came together for me. Jules (43:43) okay. right Phillipa (44:08) I love the work and I’m really happy. so startups, I kind of found myself in all the startups that were growing and giving us some advice ⁓ from, again, from the big corporate, knowing how things work. Jules (44:22) to go from that down to micro startups is fascinating. Phillipa (44:25) well, you know, I do say that you’ve got to be willing to cut up the fruit and do the laminating and also write five year strategies and budgets. And I found myself doing budgets that I hadn’t been in an Excel workbook for 30 years and, you know, writing, I’ve been writing policy documents and yeah. Yeah. Jules (44:42) Well that’s another thing isn’t about running a business. You can be good at one thing but actually in small business you have to be good across the spectrum. Which can be a rude shock. Phillipa (44:52) Yeah, and I think you’ve just got to be willing to do that. think, you know, there’s one thing to think about. Yeah, there’s one thing to think about, you know, being a startup or a co-founder. And there’s another to actually the reality of that can be quite lonely. so 2022 was the year where I sort of sat down and I wrote a few blogs and set up my own business and understood what that meant and, you know, how to do tax and what is an ABN and what do you mean, insurance? What does that mean? Jules (44:56) Yeah, it’s a journey. Phillipa (45:22) and set out to meet people, learn how to network properly, networking with intent as my friend Michelle Redfern says, networking with intent is important and ⁓ loved meeting people. I loved turning up to events where everybody was just like, yeah, we’re all here to run a business. And what I found in the small business landscape, Jules (45:33) Yeah, I love Michelle ⁓ It is. Phillipa (45:50) Everybody understands what you’re going through. so how can I help? Jules (45:53) There’s a lot of support for women in, I actually find it amazing that I’ve interviewed probably 450 women now. And the women all talk about how there is a lot of bullying and often it’s the women who were tripping them up in corporate and the shock they got at the amount of support outside of it. Because I’ve been living in small business land for 30 years. And I know we all lift each other up, we all try and help each other. So it’s… ⁓ Phillipa (45:58) Mmm. Yeah. Yeah. Yeah. Yeah. Jules (46:21) it’s Phillipa (46:21) Yeah. Jules (46:22) it’s a lovely lovely kind of community once you could step out on your own Phillipa (46:26) It was very uplifting, albeit, yeah, so I am loving being the Chief of Staff to an amazing CEO. Lisia ⁓ has an amazing vision and, you know, we have some amazing small but mighty team as Lisia calls it, but we also have some amazing consortia partners. So Australian Local Government Women’s Association. who help us with our confidence series. So they have some quantum impact group. We work with the Global Institute for Women’s Leadership. They’re a research partner through the ANU. Jules (46:58) That’s brilliant. Yeah, brilliant. I’m glad all these organizations are stepping up to be part of it. think that that’s very important. Phillipa (47:10) Yes, and Turnstone Collective are our First Nations, I just want to say, the Cachetan Collective are our First Nations training partner and they do some amazing work. So, yeah, so we’re very proud to be associated with Turnstone. And Dr. Michelle Deschamps, so, so yeah, they’ve written our First Nations companion model or QWIT workshop. So that’s a module and we’re now branching out into doing a multicultural and we’re working on a disabled module with the Disability Leadership Institute right now. So yeah, yeah. Jules (47:14) Yeah. Wow. Yeah, fantastic. I’m so pleased. I’m Jules (47:41) Oops, so we had a bit of a technical issue at the end of it yesterday, so I’ve brought Filippa back just to do the last couple of questions. Thank you so much for doing this, Filippa. So if you’re watching this on video and we look different, that’s why. ⁓ But, Filippa, okay, so what I was just about to ask you when it all cut out was how can people be involved? What is the best way for people to get a hold of you? or to go and connect with Women for Elections or the Consent Lab or Dress for Success as well. So you go. Phillipa Dobbin (48:14) Yeah. All right. Well, you can find me on LinkedIn. I’m a LinkedIn user, not so prevalent on Insta or Facebook or any of the socials. search for me, Philippa, with two L’s. So goalposts in the middle. ⁓ Philippa Doven. Yes, that’s right. Philippa Doven ⁓ on LinkedIn and ⁓ reach out. I’m always happy to connect with lots of like-minded people. So that’s that. Jules (48:23) I’m with you. and one pay. You Yep. Brilliant. Phillipa Dobbin (48:42) ⁓ For Women for Election, we have a website ⁓ where we’ve got events you can donate, you can join our mailing list from there. So womenforelection.org.au or wfe.org.au. ⁓ We do have an Insta page, Women Election Oz, OZ, so that’s all one word. And also we have a YouTube channel that we’re just beginning to upload information. Jules (48:56) Perfect. How brilliant. Phillipa Dobbin (49:07) We have like monthly in conversation events with lots of wonderful women who have either run for public office and we’re beginning to upload that content for everybody to share. So that there’s a couple of ways that we can you can keep in touch with us that way and subscribe. And if you’re a woman or anyone identifying as a woman, all of our events are up there on the events page. So that’s how you can register and join our events and and join the fun. If you are looking for some volunteering opportunities, for Success is the place to go in Sydney. So New South Wales ACT dot dress for success dot org or just search Dress for Success Sydney in whatever your search engine is and you’ll find us there. We’re always looking for volunteers, always looking for donations and you’ll get all the instructions on where to put the clothes and how to donate clothes as well. And consentlabs dot org dot au. Jules (49:53) right? Brilliant. Phillipa Dobbin (50:05) and all of their socials are there as well. And again, have a look there. ⁓ If you want them to go to one of your kids’ by all means get in touch with them that way and also donate that way. So that’s a bunch of websites. Jules (50:18) Fantastic. Wow. It is, thank you so much. ⁓ you know, weirdly after we spoke yesterday, I went to my local council to an event and the mayor was there and last night they did the new elections for mayors. But I’m considering after talking to you whether I should maybe go and apply to be a mayor in a couple of years because I just think, you know, why not? Okay. And my… Phillipa Dobbin (50:38) Ugh. Well, come along to one of our events, Jules, and there’s plenty of time. Yeah, yeah. Jules (50:52) Yeah, I will, because I definitely need the info. Okay, and my last question for you is nothing to do with anything other than you. So is there a quirky fact about you that most people don’t know that you’d be up for sharing? Phillipa Dobbin (51:07) Yes, I thought about this when you sent me the questions in advance. Look, the quirkiest factor I could say is ⁓ I love singing. I’ve been in a few choirs in my time and taken lessons. when I was a little kid, I dreamed of, this is going to show my age, I dreamed of being on Young Talent Time. Jules (51:10) Okay. ⁓ You Not fantastic. Phillipa Dobbin (51:27) We lived not far from the Channel 10 studios and so I I harbored those dreams for a little while and I sang backing vocals on a CD once many years ago now with the choir that I was in at the time. So ⁓ it was a, no, not really. It was sort of a bit of a niche sort of thing and they got a hold of our choir and said, come along and do some backing vocals for us. So that’s my quirky fact. Jules (51:38) my god, did you? What was the band? Or was it anyone we know? my god, I love it. Phillipa Dobbin (51:53) I would not think that that music is around anymore or the CD, or is a CD. and I probably don’t even have a coffee myself, but there you go. That’s my quirky fact. Jules (52:03) Well, I love it. And as I ⁓ have said throughout, you’re amazing, Philippa. I thank you so much for this interview today. I hope we’ve inspired a whole lot of women to go and look up WFE and the other organizations. So thank you. Phillipa Dobbin (52:11) Thank you, Jules. Yeah, I hope so too. Thank you, Jules. Have a great day.